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Guide to Daily Living

In Case of Emergency:Preparations for Disaster Readiness

(1)City Preparations for Disaster Readiness:

Natural disasters such as earthquakes and typhoon are expected to occur. It is for this reason that the city office established the Disaster Task Force - to minimize the effects of a disaster through the collection of information pertaining to structural damage, casualties, and disaster site recovery.
However, depending upon the scale of the disaster, it will be difficult for city officials to see to the needs of each individual citizen. It is therefore hoped that all residents will do their part to assist in local fire-fighting and rescue activities.
It is impossible to predict when natural disasters will occur. For this reason, it is imperative to have provisions in place should a disaster occur. Prepare emergency supplies for your home, and know the locations of local evacuation centers.

(2)In The Event of Fire:

When a fire occurs, begin by raising the alarm with your neighbors in the surrounding area, then immediately notify the fire department by dialing 119 on your telephone. If the fire cannot be quickly extinguished, evacuate all household residents to a conveniently located building. It is recommended that you take time regularly to familiarize yourself with fire prevention techniques and fire fighting methods so that you can be ready to deal with fires should they occur.

(3)In The Event of Floods or Typhoon:

When there is a risk of strong winds or heavy rain, especially when caused by typhoon, please consult television and radio broadcasts for the most current information and conditions. Please maintain an appropriate plan of action for such circumstances.

(4)In the Event of Earthquake:

During an earthquake, the ground will shake suddenly. A large earthquake can cause furniture, bookcases, and other household items to fall, and may also start fires. As a result, they are extremely hazardous. When there has been an earthquake, consult television news bulletins for information pertaining to the size and magnitude of the earthquake, as well as its epicenter. Please plan for and have appropriate preparations in place for such events.

(5)In the Event of Fire and/or Other Emergencies

When in need of fire and/or emergency first aid assistance, please dial 119.
(This service is accessible from all telephones and mobile phones.)
*If at all possible, please speak in Japanese when you call 119, or ask assistance from someone who can.

What to do when you call 119
  1. Explain the nature of the emergency: for example, fire; medical emergency; etc.

  2. State where the emergency occurred.
    For example, "It is xxx, Tsubame-shi, **** machi (or cho), ++ banchi."
    *If the address is not known, attempt to describe the building, its location, and nearby landmarks.
    For example, "It is xxx, next to the **** shop."

  3. Describe the emergency.
    • Fire
      *What is burning?
      For example, "The fire is coming from the kitchen."

      *Is anyone unaccounted for?
      For example, "My son is missing."
    • Medical Emergency
      *Who is in need of assistance, and what has happened?
      For example, "My grandfather collapsed on the toilet."

      *What is the sick individual's condition, gender, and age?
      For example, "My 80 year old grandfather has lost consciousness."

  4. Provide your name and phone number.

(6)Emergency Information:

When a disaster is expected or has occurred, the city will use the following methods to provide the citizenry with accurate information as quickly as possible:

  • Emergency public address system (outdoor speakers, and receivers within individual homes)
  • Official public announcement vehicle
  • Public radio broadcast frequency - FM 76.8 MHz

The City Hall, Fire, and police departments will provide as accurate and current information as possible via the radio, television, and through the local press. Please remain calm.